Join the Points of Light Team

Points of Light has a rich history to draw from while looking toward the future as an innovative leader in the social sector. We value innovation, dedication, teamwork and respectfulness. Our team is solution-oriented, and we’re looking for people who are ready to meet challenges with creativity and a can-do spirit. We enjoy thinking big and working hard to deliver impactful results because every time we do, our mission grows stronger.

Does this sound like you? Join us! 

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About Points of Light

Our mission is the “what,” the Points of Light Civic Circle® is the “how.” The Civic Circle helps people connect to opportunities and understand that doing good comes in many forms. It is a framework that represents your power to lead, lend support and take action for causes you care about, and it’s at the heart of everything we do. 

Many organizations say they are committed to Diversity, Equity, Inclusion and Belonging, so how can you tell if the commitment is real? Points of Light lives these values every day, in ways people can easily see and in ways that matter, even when the public isn’t watchingHere’s how we embed DEIB values into our daily work:

  • We prioritize an internal culture that is flexible and adaptable so that we can be responsive to the changing needs of our people. That’s why we’ve built engaged staff committees that actively address organizational culture, health and wellness, and DEIB work. We listen and respond to our staff. When the COVID-19 pandemic hit, we pivoted to remote work and never looked back. This change helped to foster a culture of respect and opened up a new world of possibility in incorporating people from across the nation into Points of Light who add value through both their professional and lived experiences.

Our Benefits Package

Points of Light proudly offers comprehensive medical, vision, and dental insurance for employees, spouses/domestic partners and dependent children. Medical benefits include prescription drug coverage.

Full-time employees earn Paid Time Off (PTO) which provides for sick and vacation time, based on length of continuous employment with Points of Light.

  • 0-3 Years Worked | 18 days (accrues at 1.5 days per calendar month)
  • 3+ Years Worked | 24 days (accrues at 2 days per calendar month) 

Points of Light also observes 13.5 holidays and is closed for winter holiday (December 25January 1) 

Points of Light employees are eligible to contribute to a 403(b) as soon as administratively feasible upon hire and their contribution is matched 50% up to 7% of the employee’s eligible compensation.

Full-time employees receive Points of Light-paid basic life and Accidental Death & Dismemberment insurance equals your annual salary up to $150,000. 

Points of Light provides short-term and long-term disability insurance.  

  • Supplemental life insurance for yourself, spouse/partner and dependent children;  
  • Flexible Spending Accounts (FSA) for medical and dependent care expenses;  
  • Short-term disability buy-up option  
  • Worldwide travel assistance program; 
  • Employee assistance program;   
  • Will preparation services; and 
  • One volunteer day off per mont 

Here's What We Like to Find Out About You

When we're hiring, we're looking for specific things that align with our company culture. These are important to us and we hope important to you to ensure this is a good fit. Below are the types of sample questions you might be asked in an interview.

Customer Service
  1. Tell me about the most you’ve ever done to obtain information to better understand a customer. What did you do? How did the information improve your service? 
  2. How do you build collaborative relationships with customers? Give me details about one or two of them. 
  3. Tell me about your most difficult customer. Describe a specific interaction you had with this person.
Diversity & Inclusion
  1. What do you see as the most challenging aspect of a diverse working environment? What steps have you taken to meet this challenge? 
  2. What efforts have you made, or been involved with, to foster diversity competence and understanding? 
  3. How have you handled a situation when a colleague was not accepting of others’ diversity? 
Innovation & Creativity
  1. Tell me about a time when you worked with others to develop new and creative ideas to solve a problem. What was your role? 
  2. Describe how you improved productivity or profitability.  How did you identify these opportunities for improvement? 
  3. Tell me about a time when your standard approach to problem solving didn’t produce the desired solution. What did you do? 
Interpersonal & Communication
  1. Give me an example of a time when you influenced others to do a job in a new and different way 
  2. Tell me about one of the most difficult one-on-one meetings in which you had to gain someone’s agreement with or commitment to an idea or plan. What did you do? 
  3. Once you gain agreement to an idea or plan, how do you ensure that the agreed-upon actions are taken? 
  1. Have you taken any steps to make your job easier/more efficient/more productive? Give me an example.  
  2. Think about a good decision you made recently and one you wish you hadn’t made. Describe the process you followed in making each decision. 
  3. Describe the most complex problem you’ve recently been asked to solve. What did you do? What alternatives did you consider? 

You Believe In:

Connecting people’s power to do good – to use hearts, hands and minds to where it’s needed most.

Every action, no matter how small, can change a life.

Together, we are a force that transforms our world.

We Believe In:


To inspire, equip and mobilize people to take action that changes the world.


To inspire future generations to carry forward a commitment to be a powerful force for change, resulting in a kinder, stronger, more just and equitable world.

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